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5 Phrases Great Leaders Use (and one they should never use)

In Communication by Paul Casanova1 Comment

In a speech to the Royal College of Surgeons in 1923, Rudyard Kipling, author of The Jungle Book stated “Words are the most powerful drug available to mankind.” This metaphor illustrates just how powerful of an effect our words can have on another human being. Expanding on this point, Kipling said, “Not only do words infect, egotize, narcotize, and paralyze, …